Terms & Conditions, Shipping, Hate Speech, Policy

Terms & Conditions, Shipping, Hate Speech, Policy

Hate speech is not allowed on International Flying Saucer Bureau. We don’t allow content that promotes violence or hatred against individuals or groups based on any of the following attributes, which indicate a protected group status under International Flying Saucer Bureau’s policy:

  • Age, Caste, Disability, Ethnicity, Gender Identity and Expression, Nationality, Race, Immigration Status.
  • Religion, Sex/Gender, Sexual Orientation, Victims of a major violent event and their kin, Veteran Status.

If you find content that violates this policy, report it. If you’ve found a video or comment that you would like to report, you can click the flag symbol on that video 🚩.

What happens if content violates this policy

If your content violates this policy, we will remove the content and send you an email to let you know. If we can’t verify that a link you post is safe, we may remove the link. Note that violative URLs posted within the video itself or in the video’s metadata may result in the video being removed.

If this is your first time violating our Community Guidelines, you’ll likely get a warning with no penalty to your channel. You will have the chance to take a policy training to allow the warning to expire after 90 days. However, if the same policy is violated within that 90 day window, the warning will not expire and your channel will be given a strike. If you violate a different policy after completing the training, you will get another warning.

If you get 3 strikes within 90 days, your account will be terminated.

We may terminate your channel or account for repeated violations of the Community Guidelines or Terms of Service. We may also terminate your channel or account after a single case of severe abuse, or when the channel is dedicated to a policy violation. We may prevent repeat offenders from taking policy trainings in the future.


1. shopping:  

Although we sell retail scientific supplies & equipment, we are also a research & development company. Buying from International Flying Saucer Bureau (IFSB) is not like shopping at other online companies or like buying something at your local store . Many of our items are very difficult to obtain, and sell out quickly – and may not be restocked for quite a while. The vast majority of our stock however is always available, and restocked on a regular basis. In addition, sometimes our larger University/Commercial orders must take priority over our retail sales. This means that if we get in a priority University/Commercial order, it may cause a slight delay in shipping your order.

 2. processing:

We carry a wide range of unique, rare and difficult to find scientific items. It is for this reason that we must fill all orders on a first-come, first-served basis. It’s also the reason we tell you that if you see a unique item that you are interested in – ‘jump on it while it while you can’ as it may be gone forever tomorrow. Most items however are normally available on a regular basis and restocked as soon as we run out.

3. stock:

We try to keep our website as up to date as physically possible. Due to the nature of internet sales and the way automated shopping carts work, we may run out of a product that several people are buying at the same time – before it actually shows up as ‘sold out’ on our website. If this happens and we run out of an item while you are placing your order, we would not be able to supply that item until our re-stock arrives. We try to prevent this from happening by keeping a close eye on stock and current sales. To be sure, the best way is tocall us before you place your order and we can check stock for you, or put an item aside until you order if our supply is low.

4. handmade:

Many of our products are manufactured by us, by our own craftsman and technicians. Our chemical packaging is not automated and is done by individually, by hand.

5. backorders:

If you have items in your order that are currently not in stock, we generally hold the order and wait for the missing item(s) to arrive and then ship the order complete. We do this to avoid you paying additional shipping charges for multiple shipments. If it looks like the missing item may not be restocked for quite a while, we ship what we do have in stock and include a Backorder Slip, notifying you that the remaining items will be along as soon as we get them in. If you do get a Backorder slip for an item, we do not charge you additional shipping once we are able to ship the remaining item

6. turn-around:

The vast majority of our orders are filled and shipped out within 1 to 3 days. However, during busy times of the year or if we get backlogged with a large number of orders, it could take a couple of weeks to get to yours. We will always try our best to fill all orders as quickly and accurately as possible. To insure delivery before Christmas, please try and get Christmas orders in by the first of December.

7. shipping:

We cannot guarantee delivery dates and have no control over packages after they leave our facility. If you require expedited order processing (additional fees may apply) or are on a tight time schedule, call us and we will try and help – never email when time is critical. If we get busy, email messages may not be checked for 1 or 2 days – which would make your situation worse. We must fill all orders on a first-come, first-served basis and cannot push back someone’s order to accommodate yours. Although we certainly would appreciate your business, you might be better off shopping elsewhere if you are on a very tight time schedule. Although we do allow you to choose your method of shipping, the final decision is up to us. for various reasons we may change your method of shipping as needed for legal purposes or due to physical shipping constraints.

8.credit cards:

All payments are processed by PayPal, Due to the large amount of domestic Credit Card fraud, domestic orders can only ship to the the physical Credit Card billing address. There are exceptions to this if you are an established customer. If you must ship to a different address, we will have to talk to you to obtain additional information. Your shipping address must be the exact address the Credit Card statements are sent to.

9. International:

We have begun to accept credit cards for international transactions. Our credit card authorizer verifies the addresses of each transaction which may be difficult for some international addresses. You are always welcome to email our customer service line should you have trouble with your order. Contact Us

All international packages are shipped via Australia Post. International Flying Saucer Bureau (IFSB) does not cover additional shipping costs such as import taxes, VAT, or customs fees; we have no way of knowing what fees your country may tack onto incoming packages.

It is impossible for us to know the importation laws of each and every country. We kindly ask our international customers to consult their associated shipping and regulatory agency for further information. International Flying Saucer Bureau (IFSB) offers discrete yet truthful product descriptions on customs forms, however we are not liable for any package that is denied, delayed, or discarded by customs enforcement.

10. accuracy:

We get a large number of packages returned because of inaccurate addresses. Make sure the address you enter is correct. If your package gets returned to us because you entered the address wrong, you will have to pay shipping charges again to have it re-shipped. If you choose not to, your original order will be refunded minus your original shipping charges. We get charged for every time we ship a package, and so will you.

12. problems:

If you have a problem with your order CALL US – if you only choose to email if you have an important problem, then do so at your own risk. We may be busy and not get to email for a couple of days. Pick up the phone and talk if you need help. Also, please give us a way to reach you (such as a phone number) in addition to your email. If there is a problem with your order and we cannot get a hold of you, it will sit here forever. We will only contact you if necessary and never give out your number.

13. confidential:

We will not give any of your order information or any of your contact information to anyone unless we are presented with a court order.

14. check:

You can call or email us if you’d like to check on your order. Keep in mind though that if you paid by a check, we wait 10 business days for the check to clear days before we ship your order. If you provided an email address with your order, you automatically get a tracking number when your order is shipped. Depending on what carrier is delivering your package, you can check the shipment progress by going to Australia Post and entering the tracking number given to you.

15. Do you have a retail store I can visit, or pick up my order?
Not available.

16. Do you wholesale?

Sorry, no we do not. We are a retailer only. We manufacture many of our products ourselves and do not have the manpower or machinery specifically dedicated for large volume production. On certain items that we do not manufacture on site such as magnets, we can offer volume discounts. Discounts are generally available for purchases that exceed $250 of one particular item.

17. How do I order?
Simply click on the add to cart buttons next to each item you wish to purchase. A window will pop up – simply follow the instructions for on-line ordering. Step-by-step ordering instructions for Mail-in payments can be found on our Order Page.

18. Where do you ship?
All our products can be shipped Worldwide. For additional fees, We also have no idea what the current regulations are in other countries and foreign Customs has a habit of destroying packages that are not permitted – leaving the customer with no package and no money. Please check before purchasing.

19. How do I get a catalog?
Catalogs are not yet available. We are still working on our catalog as time permits. Please note that our stock changes very rapidly and we may have special items only for a short time. The most up-to-date information on the items we have for sale will always be on our website.

20. Prices:
Prices are subject to change without notice. We are not responsible for errors, omissions, global warming, or anything anywhere ever. Aside from the owner, the majority of us here are Human and they do make honest mistakes from time to time.

The required legal fine print:
By purchasing any item or items from International Flying Saucer Bureau (IFSB) ,the buyer warrants that they will use these items in compliance with their federal, state, and local laws. International Flying Saucer Bureau (IFSB). may not be held responsible for any non-compliance with these laws or misuse of the products. Any order placed by any means is an agreement to these rules, regulations, and policies

Shipping & Liability

All packages are shipped via Australia Post or other services at our discretion.

Certain chemicals, flammable items, or hazardous materials MUST ship by sea or road.

All packages containing hazardous materials will require an adult signature on delivery. Make sure that you’ll be available to sign when the package is delivered.

If you discover an item missing in your package, a defective item, or a broken item, please notify us within 3 business days.

International Flying Saucer Bureau (IFSB) is not liable for any damages or losses incurred during shipping. Our liability ends the moment the package is picked up by the carrier.

These terms and conditions (“Agreement”) sets forth the general terms and conditions of your use of the International Flying Saucer Bureau (IFSB) website (“Website” or “Service”) and any of its related products and services (collectively, “Services”). This Agreement is legally binding between you (“User”, you or “your”) and International Flying Saucer Bureau (IFSB) (“International Flying Saucer Bureau (IFSB)”, “we”, “us” or “our”). By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. These terms of conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. If you do not agree with the terms of this Agreement, you not allowed to access and use the Website and Services. You acknowledge that this Agreement is a contract between you and International Flying Saucer Bureau (IFSB), even though it is electronic and is not physically signed by you, and it governs your use of the Website and Services.

By accessing, purchasing, and using the Website and Services, you accept that International Flying Saucer Bureau (IFSB) is only a Classified website and that you have read the product descriptions on the website. Our products are categorised as replica firearms / toys in Queensland in which we are located, however you acknowledge that this evaluation and the prerequisites to owning a gel blaster may vary by State, region, territory or location. By using our services and/or purchasing a product from us, you take full liability and responsibility for your purchase and should there be any requirements to owning a gel blaster in your State or territory, you agree to be responsible for ensuring the validity of your own permits where required. Under no circumstance shall International Flying Saucer Bureau (IFSB) be responsible or be held accountable for your own adherence to your governing State’s laws or regulations.

Billing and payments
You shall pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. Scans for malware are performed on a regular basis for additional security and protection. If, in our judgment, your purchase constitutes a medium or high-risk transaction, we will require you to provide us with a copy of your valid government-issued photo identification, and possibly a copy of a recent bank statement for the credit or debit card used for the purchase. We reserve the right to change products and product pricing at any time. We also reserve the right to refuse any order you place with us.

Accuracy of information
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. Occasionally, information on the Website may contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, availability, promotions and offers. We reserve the right to modify, amend and correct any inaccuracies, errors or omissions, and to change or update information or cancel orders if any information on the Website or Services is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information on the Website including, without limitation, pricing information, except as required by law.

Monitoring and Moderation
4.1 The Promoter reserves the right to monitor and moderate all entries.
4.2 The Promoter reserves the right, at any time, to verify the validity of entries and entrants and to disqualify any entrant who submits an: entry that is not in accordance with these Terms and Conditions or who tampers with the entry process. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
4.3 The Promoter reserves the right to remove any entries considered to be of an offensive or defamatory nature.
4.4 The Promoter reserves the right, in its sole and absolute discretion, to remove any entries that it considers to go against the spirit of the competition.
4.5 Incomplete or indecipherable entries will be deemed invalid.

Links to other resources
Although the Website and Services may link to other resources (such as websites, mobile applications, etc.), we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked resource, unless specifically stated herein. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their resources. We do not assume any responsibility or liability for the actions, products, services, and content of any other third parties. You should carefully review the legal statements and other conditions of use of any resource which you access through a link on the Website and Services. Your linking to any other off-site resources is at your own risk.

Prohibited uses
In addition to other terms as set forth in the Agreement, you are prohibited from using the Website and Services or Content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Website and Services, third party products and services, or the Internet; (h) to spam, phish, harm, pretext, spider, crawl, or scrape; (i) for any obscene or immoral purpose; or (j) to interfere with or circumvent the security features of the Website and Services, third party products and services, or the Internet. We reserve the right to terminate your use of the Website and Services for violating any of the prohibited uses.

Intellectual property rights
“Intellectual Property Rights” means all present and future rights conferred by statute, common law or equity in or in relation to any copyright and related rights, trademarks, designs, patents, inventions, goodwill and the right to sue for passing off, rights to inventions, rights to use, and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, rights to claim priority from, such rights and all similar or equivalent rights or forms of protection and any other results of intellectual activity which subsist or will subsist now or in the future in any part of the world. This Agreement does not transfer to you any intellectual property owned by International Flying Saucer Bureau (IFSB) or third parties, and all rights, titles, and interests in and to such property will remain (as between the parties) solely with International Flying Saucer Bureau (IFSB). All trademarks, service marks, graphics and logos used in connection with the Website and Services, are trademarks or registered trademarks of International Flying Saucer Bureau (IFSB) or its licensors. Other trademarks, service marks, graphics and logos used in connection with the Website and Services may be the trademarks of other third parties. Your use of the Website and Services grants you no right or license to reproduce or otherwise use any of International Flying Saucer Bureau (IFSB) or third party trademarks.

Limitation of liability
To the fullest extent permitted by applicable law, in no event will International Flying Saucer Bureau (IFSB), its affiliates, directors, officers, employees, agents, suppliers or licensors be liable to any person for any indirect, incidental, special, punitive, cover or consequential damages (including, without limitation, damages for lost profits, revenue, sales, goodwill, use of content, impact on business, business interruption, loss of anticipated savings, loss of business opportunity) however caused, under any theory of liability, including, without limitation, contract, tort, warranty, breach of statutory duty, negligence or otherwise, even if the liable party has been advised as to the possibility of such damages or could have foreseen such damages.Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

You agree to indemnify and hold International Flying Saucer Bureau (IFSB) and its affiliates, directors, officers, employees, agents, suppliers and licensors harmless from and against any liabilities, losses, damages or costs, including reasonable attorneys’ fees, incurred in connection with or arising from any third party allegations, claims, actions, disputes, or demands asserted against any of them as a result of or relating to your Content, your use of the Website and Services or any wilful misconduct on your part.

Changes and amendments
We reserve the right to modify this Agreement or its terms relating to the Website and Services at any time, effective upon posting of an updated version of this Agreement on the Website. When we do, we will revise the updated date at the bottom of this page. Continued use of the Website and Services after any such changes shall constitute your consent to such changes.

Refund Policy and warranties
No refund or exchange will be given on my products sold.

Acceptance of these terms:
You acknowledge that you have read this Agreement and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorised to access or use the Website and Services. If you would like to contact us concerning any matter relating to this Agreement, you may do so via the contact form.